Text Slang at Work: When LOL, NGL and Emojis Are OK (and When They're Not)
Can you use LOL, NGL, or emoji at work? Learn when text slang fits Slack, Teams, and email, how to write to clients and managers, and how to rewrite it.
Free American-English grammar guide
GrammarVista.com USA is a practical American-English grammar guide. Find clear rules, real examples, and explanations for tricky words, punctuation, and text slang — written for students, professionals and anyone who wants to write with confidence.
What is GrammarVista.com USA?
Most grammar resources make you read three paragraphs of theory before they tell you which word to use. GrammarVista.com USA flips that around. Every guide opens with the short rule, follows it with sentences you would actually write, and then explains the exceptions, so you can fix the problem in seconds and understand it for good.
We focus on American English: U.S. spelling, U.S. punctuation and the usage you will see in American schools, newsrooms and offices. Where the major references disagree — AP style and The Chicago Manual of Style do not always match — we show both answers and tell you when each one applies.
And because modern writing happens in group chats as much as in essays, GrammarVista also explains the text slang and abbreviations you see every day, from LOL and SMH to NGL, IYKYK and no cap, along with advice on when they fit and when they don’t.
Essays, applications and test prep that need standard American English.
Emails, reports and Slack messages that read clearly and correctly.
The rules native speakers follow without thinking, explained step by step.
Simple explanations and examples you can share with kids and classes.
Grammar guides
Pick the topic that matches your question. Each guide is a complete reference with tables, examples, a proofreading checklist and answers to the questions people ask most.
Subject-verb agreement, pronoun case, tenses, modifiers, run-ons, and the grammar "rules" you can safely ignore.
The most commonly confused words in American English, from affect/effect to fewer/less, with quick rules, examples, and memory tricks.
Commas, apostrophes, semicolons, colons, quotation marks, and dashes, explained the American way with real examples.
A practical glossary of American text abbreviations, newer slang, emoji, and texting tone, with examples and advice on when slang is appropriate.
The key differences between American and British English, from -or/-our spellings to quotation marks and date formats, with tips for staying consistent.
Tricky words
Spell checkers can’t catch these, because every word on the list is spelled correctly — it’s just the wrong word. Learn the one-line rule, check the example, and open the full explanation when you need more.
Affect is usually the verb; effect is usually the noun.
The rain affected the game. The effect was a muddy field.
It’s always means “it is” or “it has.” Its shows possession.
It’s been a long day, and the dog wants its dinner.
Use who where he would fit, whom where him would fit.
Who called? To whom should I send the invoice?
You lay something down; you lie down yourself.
Lay the book on the table, then lie on the couch.
Their is possessive, there is a place, they’re means “they are.”
They’re parking their car over there.
Then is about time; than compares.
Finish the draft, then send it. It’s shorter than last week’s.
Fewer for things you count; less for amounts you measure.
Fewer emails, less stress.
i.e. means “that is”; e.g. means “for example.”
Bring a snack (e.g., fruit or nuts).
Grammar rules
You don’t need to memorize a textbook. These five rules cover a large share of the grammar errors teachers, editors and hiring managers notice in American writing.
Read the full grammar rules guideFind the real subject, ignoring phrases in between. In American English, collective nouns like team and company usually take a singular verb.
The box of old letters is in the attic.
Remove the other person to test it: you would say “me,” not “I,” after a preposition.
Between you and me, she invited Sam and me.
Two complete sentences need a period, a semicolon, or a comma plus a conjunction such as and, but or so.
The file is ready, so I sent it.
An opening phrase describes the first noun after the comma. Make sure that noun is the one doing the action.
Walking to work, I saw a rainbow.
Merriam-Webster and major U.S. style guides accept they for one person whose gender is unknown or who uses they.
Each student should bring their own laptop.
Punctuation cheat sheet
Punctuation changes meaning, not just appearance. These are the American-English rules that come up most often in emails, essays and social posts.
Full Punctuation GuideUse one before and, but or so when it joins two complete sentences. Most U.S. book and academic styles also use the Oxford comma before the last item in a list.
Apostrophes show possession or a missing letter. They never make a word plural.
Join two closely related complete sentences without a conjunction, or separate list items that already contain commas.
Introduce a list, an explanation or a quote — but only after a complete sentence.
American style puts periods and commas inside the closing quotation mark, and uses double quotes first.
Set off a sudden break or an aside for emphasis. Chicago style uses no spaces around it; AP puts a space on each side.
Text slang
Slang moves fast, and a misread abbreviation can change the tone of a whole conversation. Here are ten terms you’ll see in American texts and comments right now.
Keep slang for friends and casual chats. In school, job applications and client emails, spell it out. Read text slang at work for the gray areas.
Full text slang dictionaryAmerican vs. British English
American and British English share grammar but differ in spelling, punctuation and date formats. Mixing the two in one document looks careless, so pick American conventions and stay consistent.
| American | British |
|---|---|
| color, favorite | colour, favourite |
| center, theater | centre, theatre |
| organize, realize | organise, realise |
| traveled, canceled | travelled, cancelled |
| The team is ready. | The team is / are ready. |
| “Done,” she said. | ‘Done’, she said. |
| October 16, 2026 (10/16/2026) | 16 October 2026 (16/10/2026) |
Set your word processor’s language to English (United States) so the spell checker flags British spellings.
Compare American and British EnglishHow we write
Grammar advice is only useful if you can trust it. Here is the process behind every page — and why we tell you when the experts disagree instead of pretending there is one rule for everything.
We write about the mistakes and searches that come up again and again — the words, commas and slang terms people actually stop and wonder about.
Every rule is checked against mainstream American references, including Merriam-Webster, The Chicago Manual of Style and the AP Stylebook.
Rules come with wrong-and-right examples drawn from everyday writing: emails, essays, captions, texts and work chats.
Usage shifts and style guides update. We revisit guides, show the last-updated date, and fix confirmed errors readers report.
House style wins. If your teacher, publisher or employer follows a specific style guide, use it. GrammarVista explains the mainstream American choices so you know what the options are. Read our editorial approach.
From the blog
Short articles that settle one question at a time, with practice sentences and answer keys.
Can you use LOL, NGL, or emoji at work? Learn when text slang fits Slack, Teams, and email, how to write to clients and managers, and how to rewrite it.
It's means "it is" or "it has." Its shows possession, like his or hers. Learn the substitution test, why its' never exists, and the matching your/you're rule.
Do Americans use the Oxford comma? Learn what the serial comma is, which US style guides require it, when it prevents confusion, and how to stay consistent.
FAQ
Straight answers about how GrammarVista works, which American style rules we follow and how to get help with a sentence of your own.
Still have a question?
Send us the sentence you’re stuck on. Ask a grammar question or email hello@grammarvistas.com.
GrammarVista.com USA is a free, practical guide to American-English grammar. Each page explains one rule in plain language, shows real example sentences, and points out the mistakes people make most often, so you can fix your writing without wading through textbook jargon.
American English. Spelling, punctuation and usage follow mainstream U.S. references such as Merriam-Webster, The Chicago Manual of Style and the AP Stylebook. When British English does something differently, we say so — our American vs. British English guide covers the main differences.
Follow the one your school, employer or publisher requires. Journalists and many PR teams use AP style, book publishers and many businesses use Chicago, and academic papers usually follow APA or MLA. Where these guides disagree — the Oxford comma is the famous example — our guides show both answers and explain when each applies.
Usage changes slowly, and the major references update with it. For example, Chicago, AP and Merriam-Webster all now recognize singular they for a person whose gender is unknown or who uses they. We review our guides and note the date each one was last updated.
In casual texts and chats with friends, yes. In school assignments, job applications and messages to customers or managers, spell things out unless you know the reader writes the same way. Our text slang guide explains common terms, and this article covers slang at work.
Grammar checkers catch many typos, but they miss context: they often accept its where you meant it’s, or affect where you needed effect, because both are real words. Knowing the rule lets you decide when a suggestion is wrong.
Use our contact form or email hello@grammarvistas.com. Tell us the page and the sentence in question. We read every message and correct confirmed errors.
Send us the word, comma or phrase you’re unsure about. We’ll reply with the rule, an example and the reason behind it — free.